Terms of service

Last updated: November 12, 2026

Overview

This website is operated by StickerSurprise.Me LLC. Throughout the site, the terms "we", "us" and "our" refer to StickerSurprise.Me LLC. We offer this website, including all information, tools and services available from it, to you, the user, conditioned upon your acceptance of all the terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including the additional policies referenced here or available by hyperlink: our Privacy Policy, Return Policy and Shipping Policy. These Terms apply to all users of the site, including browsers, customers and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all of them, you may not access the website or use any Services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the store are also subject to these Terms. You can review the most current version at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website after any changes are posted constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and Services to you.

Section 1 - Online store terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state of residence, or that you are at least 13 years old and have the permission of a parent or guardian who agrees to these Terms on your behalf.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

Section 2 - Our sticker sheets

• Each sheet has a page of its own that shows its design. What you buy is that sheet: twelve kiss-cut stickers, and a few small bonus ones, on a sheet 4 × 7.7 inches.
• We print every sheet to order, cut it and mail it. A printed sheet can differ a little from its pictures, in its colors and in exactly where the cuts fall.
• Pictures and videos that show the stickers on a laptop, a notebook or anything else are there to show how they look in use. You receive the sheet, not the object.
• All sales are final. We do not take returns or exchanges; what we do when an order is late, lost, damaged or wrong is set out in the Return Policy, which is part of these Terms.
• We may add designs, change them or stop selling them at any time.

Section 3 - Ownership and use of the artwork

We own the designs on our sheets, and the pictures and videos of them on this site, including all rights we hold in them. When you buy a sheet you get the physical stickers and a personal, non-commercial license to enjoy them: stick them anywhere you like, photograph them, share them. You may not reproduce a design, sell copies of it, or use it commercially without our written permission.

Section 4 - Prices, payment and orders

Prices are in US dollars and are shown before you pay; sales tax is added at checkout where it applies. Payment is processed by Shopify Payments, including Shop Pay, Apple Pay and Google Pay. We may refuse or cancel any order, for example if we suspect fraud or a breach of these Terms, and we will refund anything you have paid for an order we cancel. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store, and to promptly update it so that we can complete your transactions and contact you as needed.

Section 5 - Shipping and delivery

We ship only to addresses in the United States, by USPS letter mail, free of charge, and we mail within 5 business days of payment. The details, including what happens if we are late or the mail loses your envelope, are in our Shipping Policy and Return Policy, which are part of these Terms.

Section 6 - General conditions

We reserve the right to refuse Service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 7 - Accuracy, completeness and timeliness of information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Section 8 - Modifications to the service and prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

Section 9 - Products

Our sticker sheets are sold online only; we have no physical store. We have made every effort to describe our products accurately, but colors on your screen and on the printed sheet may differ. We print and cut our sticker sheets in New York on dye-sublimation sticker paper with a laminate finish. The stickers suit laptops, notebooks, planners and water bottles, but they are not made for outdoor use, and we do not promise that they will last outside. We reserve the right to limit the sales of our products to any person, geographic region or jurisdiction, to limit quantities, and to discontinue any product at any time. All sales are final, as set out in our Return Policy, which also says what we do if an order arrives damaged or wrong.

Section 10 - Optional tools and third-party links

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Certain content, products and Services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of, and we do not warrant and will not have any liability or responsibility for, any third-party materials or websites. Please review the third party's policies and practices carefully before you engage in any transaction. Complaints, claims, concerns or questions regarding third-party products should be directed to the third party.

Section 11 - Comments, feedback and other submissions

If, at our request or without one, you send us creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by postal mail or otherwise (collectively, "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable, or that violates any party's intellectual property or these Terms.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right, and will not contain libelous or otherwise unlawful, abusive or obscene material, or any computer virus or other malware. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy.

Section 12 - Personal information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 13 - Errors, inaccuracies and omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service except as required by law.

Section 14 - Prohibited uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Section 15 - Disclaimer of warranties; limitation of liability

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable. You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The website and the Service are provided "as is" and "as available". What we do when an order is late, lost, damaged or wrong is in our Return Policy, which is in addition to any rights you have under the law of your state.

In no case shall StickerSurprise.Me LLC, our members, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, even if advised of their possibility. In any case, our total liability to you for any claim relating to an order is limited to the amount you paid for that order. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability shall be limited to the maximum extent permitted by law. Nothing in these Terms limits liability for death or personal injury caused by our negligence, for fraud, or for anything that cannot be limited under the law of your state.

Section 16 - Indemnification

You agree to indemnify, defend and hold harmless StickerSurprise.Me LLC and our members, officers, employees, affiliates, agents, contractors, licensors, service providers, subcontractors and suppliers from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference or your violation of any law or the rights of a third party.

Section 17 - Severability

In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.

Section 18 - Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our Services (or any part thereof).

Section 19 - Entire agreement

The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms). Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

Section 20 - Governing law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of New York and the United States, without regard to their conflict-of-law rules. Nothing in these Terms limits any rights you have as a consumer under the laws of your state.

Section 21 - Changes to terms of service

You can review the most current version of the Terms at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.

Section 22 - Contact information

Questions about the Terms of Service should be sent to us at customerservice@stickersurprise.me.

StickerSurprise.Me LLC 418 Broadway #12189, Albany, NY 12207, United States customerservice@stickersurprise.me (914) 999-9744